Today started with a real upset client – their domain had not been transferRred even after numerous tickets were sent, which I accepted too. True to my nature, I investigated the cause – incorrect name servers. The difference between a DOT com and a DOT co DOT za is um, big?!
How did I discover what was wrong? Simple terminal commands!!
malcolm@malcolm:~$ dig theirnameserver.co.za @8.8.8.8 which told me that that domain did not exist, so I tested with .com instead and it exists! malcolm@malcolm:~$ dig abcde.co.za @ns1.theirnameserver.com soa which told me that it was indeed the correct name server!
I dug all their records and delegated their domain, which is not abcde.co.za in case you tried it yourself. I frequently make use of google’s DNS 8.8.8.8 and 8.8.4.4.
This is all I have time for, so I might post a “part II”